Can I pay in advance for all charges, including incidentals, at check-in?
14 November 2024
It is necessary to present a credit card at check-in to cover incidentals, which should be the card used for the room payment. Thank you. 75 photos
CROWNE PLAZA DALLAS DOWNTOWN BY IHG, Dallas – A Smart Stay in the City
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Key details
About the Hotel
1015 Elm Street, Dallas, 75202,
- Near The Dallas World Aquarium
Nice
6.8
6.3
3.2
2.3
Rooms & Amenities
Crowne Plaza Dallas Downtown offers rooms with Crowne Plaza Sleep Advantage(R) amenities. Rooms include high-speed Wi-Fi, flat-screen TVs, and tea/coffee makers. Some rooms feature views of downtown Dallas. Accessible rooms are available with grab bars, roll-in showers, and TTY devices.
Dining Options
Thrive Restaurant serves New American cuisine for breakfast and dinner. Thrive Round Bar offers cocktails in a modern setting. The restaurant transitions into a nightclub in the evening.
Leisure & Facilities
The hotel has a heated rooftop pool open until midnight. The 24-hour fitness center includes Peloton bikes and Technogym equipment. A business center with printing and scanning services is available around the clock.
Location & Transport
The hotel is a 5-minute walk from the Dallas Convention Center and the Dallas World Aquarium. American Airlines Center and House of Blues are less than a mile away. Dallas Love Field Airport is 6 miles from the property. Self-parking costs $20 per night.
Services & Accessibility
The hotel provides a 24-hour front desk, meeting rooms, and ADA-compliant facilities. Services include assistive listening devices, braille signage, and visual alarms. Pets under 30 lbs are allowed for a $40 nightly fee.
Must-do experiences
- Visit the Dallas Arts District for world-class museums and galleries.
- Try the brisket at Pecan Lodge for the ultimate BBQ experience.
- Explore the historic West End District for shopping and dining.
- Stroll through the beautiful Klyde Warren Park with food trucks.
- Check out the Dallas Farmers Market for local produce and crafts.
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
- Standard King Room3 persons30 sq. feet1 King-size bedAir conditioningBathtubroom details
- Premium King Room Balcony2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
- Premium Queen Room Two Queen Beds2 persons30 sq. feet2 King Size BedsAir conditioningShowerroom details
Show all rooms
Check Dates & Room Rates
See what's available for your travel dates
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible on site at USD 20 per day.
Services
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Crowne Plaza Dallas Downtown, guests are invited to indulge in a delightful dining experience at Thrive Restaurant, a chic and modern spot that transforms from a warm family-friendly breakfast venue to a vibrant nightlife hub. The focus on upscale New American cuisine ensures a blend of comfort and creativity that perfectly complements the hotel's inviting atmosphere.
Crowne Plaza Dallas Downtown By Ihg Location
1015 Elm Street, Dallas, 75202,
Explore Dallas
Local Highlights
The Sixth Floor Museum at Dealey Plaza
8 minutes' walk
Historical museum featuring exhibits on the life of President Kennedy and the events surrounding his assassination.
Dallas World Aquarium
5 minutes' walk
Unique aquarium showcasing diverse marine life amidst a rainforest setting, perfect for family visits.
Perot Museum of Nature and Science
13 minutes walking
Interactive science museum with engaging exhibits, including dinosaurs and a unique 3D theater experience.
Biking at Klyde Warren Park
15 minutes walking
Rent bikes to ride in this urban park featuring gardens, walking paths, and family-friendly activities.
Yoga at Belo Garden Park
5 minutes' walk
Relaxing outdoor yoga sessions promote wellness in a serene garden setting, perfect for mindfulness.
Thrive Restaurant
1 minute' walk
Modern eatery offering locally sourced ingredients, vegan options, and dishes with vibrant flavors.
NOLA Brasserie
2 minutes' walk
New Orleans-inspired cuisine with a casual vibe, known for its gumbo and live jazz music on weekends.
The Arena
10 minutes' walk
Entertainment venue featuring concerts, live sports, and events in a vibrant atmosphere suitable for all ages.
Deep Ellum Live Music District
7 minutes' drive
Famous nightlife hot spot with numerous bars featuring live music, perfect for an exciting evening out.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs USD 18.35 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Dutch, Czech, Croatian, Slovak, Serbian
Year renovated:
2011
Number of floors:
19
Number of rooms:
291
Former name
West End Dallas
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Pros
Great location
Wallet retrieval
Walkable access
Sufficient breakfast
Hot breakfast options
Cons
Broken door hinge
Unclean room
Guest reviewsShow more reviews
Questions of the users
About Crowne Plaza Dallas Downtown By Ihg
Are guests allowed to enjoy the balcony, perhaps for a morning coffee?
22 December 2024
Yes, guests can access the balcony to relax and enjoy their beverages. What is the pet fee for staying with a dog?
28 January 2025
The fee for pets is $40.00 per night during your stay. Are there rooms available that feature a balcony or patio?
31 March 2024
Yes, there are several rooms that come with balcony access. Do the accommodations include a mini fridge for storing drinks?
18 February 2025
Each room is equipped with a mini fridge to keep drinks cool. What are the operating hours for the rooftop pool?
23 May 2025
The rooftop pool operates from 8 AM to midnight, subject to weather conditions. Are jacuzzi tubs available in any of the rooms?
08 September 2024
Unfortunately, there are no rooms with jacuzzi tubs available. Do the rooms with balconies offer nice views of downtown?
11 October 2024
Yes, balcony rooms provide various scenic views of the downtown area. How far is the hotel from the American Airlines Center?
17 August 2024
The American Airlines Center is approximately 800 meters away, making it walkable. Additionally, a shuttle service is available within a 3-mile radius. Is it possible to check in if I am 18 years old?
09 June 2025
Check-in is permitted for guests aged 18 and older, provided they present a valid ID and a credit card upon arrival. Do the club rooms offer seating options like couches or chairs?
03 April 2025
Club rooms are outfitted with a small love seat and a desk chair. Can I expect to find a balcony in my room?
20 July 2024
No, standard rooms do not have balconies. Balconies are exclusive to upgraded room types. Is there an additional security deposit at the time of check-in?
26 February 2025
Yes, an additional deposit of $75 per night is required at check-in. Will I get the $75 deposit back after check-out?
10 November 2024
The $75 deposit will be refunded within 3-5 business days after check-out, provided no incidentals were charged. What are the parking options available at the hotel?
15 September 2024
Self-parking is available on-site for $20 per night. Valet parking services are not provided. How can I stay connected to the internet during my stay?
22 November 2024
Complimentary Wi-Fi is provided throughout the hotel for guests.Next best alternative
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